If after 72 hours since we confirmed that your order had been processed, you have not received your tracking number, please contact us.

We ship worldwide; you can check the list of countries in this link.

Yes, we make major discounts for large orders. Please contact us and we will respond as soon as we can.

You can cancel your order during the first 24 hours. After 24 hours you will have to wait to receive the product and make the return. To cancel an order, please fill out this form.

Our customers have the right to return the product within 14 natural days. This term will expire on the 14 natrual days of the day the product has been purchased by the customer. All items MUST BE returned in their ORIGINAL CONDITIONS, unused, unwashed, with all labels, including the protective hygienic band and without altering the original size of the packet. Damaged, soiled items, altered, will not be accepted for return.
Please, read our Return Policy to understand if you can return your item or not. Refund requests will be accepted by email, chats or any other method. No refund requests will be accepted after 14 calendar days for any reason.

After completing the form, customer support will contact you to provide the address to which the product should be returned.
The product must be sent through a postal system that allows tracking, tracking number must be provided to customer support to follow up. Once customer support receive it, we’ll be able to make the a refund or delivery a new product.